Testimonials of our clients 

We run a family business ourselves, so we are happy to work with people who share our values, and Betasi certainly does. They are not only experts with extensive experience in the hotel and spa industry, but also a close-knit team of friendly people who are always available. Betasi software is used by all our hotels in Ustka, namely: Hotel Grand Lubicz – Uzdrowisko Ustka, Hotel Lubicz – Wellness & SPA and The Sun by Lubicz. The system is tailored to their different needs in terms of facility management and also works well for handling medical, spa and swimming pool services. Therefore, we can recommend Betasi with all responsibility as a reliable business partner. 

At Hotel Heron, we have been using PremiumHotel since 2021, and looking back we can already see how much the program has improved the work of all our departments. All the information we need is available in one place, which greatly simplifies communication and data transfer. In addition, working with the program is intuitive, so teaching new employees to use it does not require long hours of learning, and constant contact with the support staff is additionally helpful. 

We keep looking for new ways to improve and enhance the hotel's offer, so we strongly appreciate that development is also important to Betasi. The software is constantly developed, also in response to our needs –- over the course of our collaboration we have seen major improvements in the operation and available features.

At Bania Hotel, we take an open-minded approach to modern tools that provide convenience for our guests and help us optimise our work and achieve better business results. We use Betasi software to streamline the functioning of the hotel, conference services and the SPA Sielsko Anielsko. The advantage of the system is that it is constantly evolving and can be easily extended with additional functionalities and reports – this is particularly important when expanding the hotel's offer. An important feature of PremiumHotel for us are also the solutions enabling dynamic price management and configuring the current offer to optimise room occupancy. 

The Premium Hotel System from Betasi Sp. z o.o. was implemented at Hotel AQUARIUS SPA***** in March 2023 and is being successfully used to optimise management processes and guest services. Thanks to the system's features, as well as a single shared database available to all hotel departments, we have been able to improve communication between staff and increase the automation of the departments providing direct services to our guests.

Extensive reporting capabilities improve decision-making processes and ongoing response to dynamic changes in occupancy. Professional service and expert advice from Betasi ensure that we are supported at every stage of the collaboration, from implementation through to numerous upgrades that take into account the individual needs of our hotel.

I believe that a good and modern hotel system is essential in order to provide top quality service and I can recommend Betasi as an experienced and competent Partner.  
 

We started our cooperation with Betasi in 2015 with the implementation of the system at the Osada Śnieżka complex, and the software is currently used by all the hotels in the Mountain Resorts Group. Operating on such a large scale brings its fair share of challenges, so we particularly appreciate PremiumHotel's comprehensive support in handling multiple multidisciplinary facilities. The system's powerful ability to perform cross-sectional analyses with data from all hotel departments is also important to us. Automated accounting based on the USALI standard is a huge time saver for us and a source of key data for hotel management. 

As ApartHotel, we offer guests not only accommodation and proximity to the Uniejów Thermal Baths, but also excellent cuisine and the possibility of organising parties and events. In order to provide a comprehensive service at a high level, we need solid support from the hotel program. We have been using Betasi software since the facility's inception and have been satisfied with the system's performance and the high quality of service and training. 

The offer of Natura Mazur hotel is broad, so we were particularly keen to implement a hotel system that would bring all areas of the business together. We made a good decision by choosing PremiumHotel. Betasi software is versatile and provides really great opportunities for use, enabling customisation. In our case, it works well for managing hotel, spa or conference facilities, as well as seasonal catering outlets and holiday chalet rental. We also appreciate the direct contact with the company, the opportunity to implement training and the reliable support of the support department. 

On several occasions I have had the opportunity to implement Betasi software in hotels from the Mountain Resorts Group, each with a slightly different character and its own specificity. We were able to configure the necessary modules and the scope of PremiumHotel's operation in such a way as to ensure smooth operation of our hotels. The use of one system in all departments of all facilities greatly simplifies operational activities and enables the continuous development of our offer.

Due to the five-star standard of the Hamilton Hotel and its location in Świnoujście, which is close to our western neighbours, a large number of guests using the hotel's offer are tourists from Germany. For years, Betasi software has enabled us to provide efficient and effective service to these organised groups thanks to the possibility of automatic treatment planning, among others. The system simplifies the flow of the necessary billing and documentation, which is a great advantage of this solution. 

At Holimo, we particularly value good relations. We rely on them both in our approach to our guests, our team and our business partners. We appreciate Betasi both as a supplier of hotel software that effectively supports the day-to-day operation of our facility and for its professional support in using the tool. We also greatly value the friendliness and good atmosphere in which our cooperation takes place. You can count on them 365 days a year.

Betasi definitely realises that when implementing a PMS system, good organisation is the basis for success. Not only do they have a proven plan of action, but they are able to implement it effectively. There is always a fair amount of commotion involved in launching software, due to the need to coordinate work across all departments, for multiple devices across a facility. The vast experience of support staff helps to ensure that the whole process goes smoothly and safely, and is an invaluable support at later stages of working with the program.

Within the Seaside Hotel Group, the Unitral Hotel specialises in Medical SPA, offering guests a wide range of therapeutic treatments, spa treatments, saunas and swimming pools. We are supported in planning visits and managing work schedules by Betasi solutions. We particularly appreciate their flexibility and the fact that they grow with us, and that further expansions of our hotel and the extension of our offer do not require us to change software provider. 

One of the reasons we chose Betasi software was that the system was able to integrate with devices such as pool gates and hotel locks that already existed in the facility. Changing the hotel management software to PremiumHotel not only helped us prevent costly hardware replacement, but also streamline our workflow. Combining the management of all departments within a single system significantly streamlines processes and helps us operate more efficiently.

We have been working with Betasi continuously since 2012, more than 10 years, during which time we have implemented Premium Hotel at four Olymp facilities. We consider the decision to comprehensively implement the Premium Hotel system in every department of our facilities to be beneficial and worth recommending to other companies. 

A common database for all sites, greatly facilitates internal communication and management. One program enables comprehensive handling of bookings and access to current data. The software and its flexible features support efficient growth of our business, staff changes and training of new employees. BETASI takes a very professional approach to all tasks, shares knowledge, provides quality solutions and responds efficiently to our every request.